Frequently Asked Questions (FAQs)

Safe-T Security Services, Inc.

Safe-T Security Services, Inc. is here to help you!

Here's some frequently asked questions, but if you need more information, please reach out to us at (951) 689-0599.

Fire Alarm System FAQs

General Questions

  • What is a fire alarm system?

    A fire alarm system is a network of devices that detect smoke, heat, or flames and alert occupants and emergency responders to prevent injury and property damage.

  • How does it work?

    Detectors sense fire-related hazards and send signals to a control panel, which activates alarms (sirens, strobes) and may notify a monitoring center or fire department.

  • What types are available?

    • Conventional: Divides buildings into zones; cost-effective for smaller spaces.
    • Addressable: Each device has a unique ID for pinpoint detection; ideal for larger or complex buildings.

  • What are the main components?

    Smoke and heat detectors, manual pull stations, control panels, notification devices (horns, strobes), and communication modules.

  • Can fire alarms detect both smoke and heat?

    Yes. Multi-sensor detectors can detect smoke and abnormal temperature changes for faster response.

  • Do fire alarms work during power outages?

    Yes. Most systems include battery backups or auxiliary power sources.

  • How long does a fire alarm system last?

    Typically 10–15 years, depending on maintenance and technology.

  • Are fire alarms connected to the fire department?

    Monitored systems can automatically alert emergency services when triggered.

  • What is the difference between monitored and unmonitored systems?

    • Monitored: Alerts a central station or fire department.
    • Unmonitored: Sounds a local alarm only.

Installation & Service

  • Can fire alarms be installed in both residential and commercial buildings?

    Yes. Systems are scalable for homes, apartments, offices, and industrial facilities.

  • Do I need a permit to install a fire alarm system?

    Yes. Most municipalities require permits and inspections.

  • Can I install a system myself?

    DIY is possible for basic residential systems. Commercial installations typically require licensed professionals.

  • Can an existing system be upgraded?

    Yes. Panels, detectors, and monitoring features can often be added or updated without full replacement.

  • How much does installation cost?

    Costs vary by building size and system type, typically ranging from $1,500–$10,000+ for commercial properties.

Maintenance & Testing

  • How often should the system be inspected?

    NFPA recommends monthly visual checks, annual professional inspections, and periodic testing.

  • How often should smoke detectors be replaced?

    Every 10 years or per manufacturer guidelines.

  • How do I test my system?

    Use the test button monthly and schedule professional testing annually.

  • Can a dirty detector affect performance?

    Yes. Dust, insects, or debris can cause false alarms or delayed detection.

  • What should I do if my alarm beeps or gives false alarms?

    Check for low batteries, dust, or obstructions. Contact a technician if issues persist.

  • Do I need to keep inspection records?

    Yes. Records are important for compliance, insurance, and maintenance tracking.

Troubleshooting

  • Why is my alarm going off without smoke or fire?

    Possible causes: dust, steam, insects, low battery, or wiring issues.

  • Why isn’t my alarm sounding during a test?

    Check for dead batteries, disconnected devices, or control panel issues.

  • What does a trouble signal mean?

    Refer to the system manual, inspect devices, or contact a licensed technician.

  • Can cooking or pets trigger false alarms?

    Yes. Smoke, aerosols, or pet hair can activate sensitive detectors.

Regulations & Compliance

  • Are fire alarms required by law?

    Yes. Most jurisdictions mandate smoke detectors in residential and commercial buildings.

  • What are NFPA standards?

    NFPA sets guidelines for installation, maintenance, and testing of fire alarm systems.

  • Do fire alarms need to be ADA-compliant?

    Yes. Public buildings often require audible and visual alarms to meet ADA standards.

  • Can I get insurance discounts with a monitored system?

    Yes. Many insurers offer lower premiums for professionally monitored systems.

Security Alarm System FAQs

General Questions

  • What is a security alarm system?

    A system designed to detect unauthorized entry, theft, or suspicious activity in homes or businesses.

  • How does it work?

    Sensors detect motion or entry and send alerts to a control panel, which can notify occupants or a monitoring center.

  • What types are available?

    • Wired: Reliable, best for new construction.
    • Wireless: Easy to install, uses batteries and Wi-Fi/cellular.
    • Hybrid: Combines wired and wireless components.

  • What are common components?

    Door/window sensors, motion detectors, control panels, cameras, sirens, and monitoring services. Commercial systems may include beam trip wires and gunshot detection.

  • Do security alarms work during power outages?

    Yes. Most systems have battery backup and cellular/Wi-Fi connectivity.

  • How long do systems last?

    Typically 7–15 years, depending on maintenance and technology.

  • Can systems notify law enforcement automatically?

    Yes. Monitored systems can alert police or security services.

  • What’s the difference between monitored and unmonitored systems?

    • Monitored: Alerts a central station or authorities.
    • Unmonitored: Sounds a local alarm only.

Installation & Service

  • How much does installation cost?

    Residential systems range from $600–$2,500; commercial systems can exceed $10,000. DIY kits with financing are available.

  • How long does installation take?

    Residential: 2–6 hours. Commercial: may take several days.

  • Do I need a permit?

    Permits are usually required for commercial systems, less often for residential.

  • Can I install the system myself?

    Yes. Wireless DIY kits are available, but professional installation is recommended for full monitoring.

  • Can a system be expanded later?

    Yes. Most systems allow adding sensors, cameras, and smart devices.

  • Can I integrate with smart home devices?

    Yes. Many systems support smart locks, thermostats, lighting, and voice assistants.

Maintenance & Testing

  • How do I test my system?

    Use the system’s test mode or follow the manufacturer's instructions. Contact customer service to avoid false dispatches during testing.

  • How often should sensors and cameras be checked?

    Monthly checks are recommended, with a full system test annually.

  • What should I do if my alarm goes off accidentally?

    Disarm the system, check for sensor obstructions or movement, and contact your provider if the issue persists.

  • Can low batteries cause false alarms or system issues?

    Yes. Low batteries can trigger false alarms or prevent the system from arming. Replace them regularly to maintain reliability.

  • Should I update my system software regularly?

    Yes. Software updates improve security, add features, and fix bugs. Enable automatic updates if available

Troubleshooting & System Behavior

  • Why is my alarm triggering randomly?

    False alarms may be caused by pets, motion, temperature changes, dust, or malfunctioning sensors. Inspect and clean devices or consult a technician.

  • Why isn’t my alarm system alarming properly?

    Check for open doors/windows, low batteries, or system errors. Refer to the control panel for specific alerts.

  • Why can’t I access my system remotely?

    Ensure your internet connection is stable, the app is updated, and the system is online. Contact support if issues continue.

  • What should I do if the control panel shows a trouble signal?

    Follow the troubleshooting guide in your manual or contact your installer or monitoring provider for assistance.

  • Should I update my system software regularly?

    Yes. Software updates improve security, add features, and fix bugs. Enable automatic updates if available.

Regulations, Insurance, & Privacy

  • Are security alarms required by law?

    Not typically for residential properties, but some commercial buildings may have mandatory security requirements based on local codes.

  • Do security systems need to comply with local codes?

    Yes. Commercial systems often require permits, inspections, and adherence to local safety regulations.

  • Can a monitored security system lower my insurance premium?

    Yes. Many insurance providers offer discounts for professionally monitored systems due to reduced risk.

  • Are there privacy concerns with security cameras?

    Yes. Always comply with privacy laws and avoid recording in areas where privacy is expected (e.g., bathrooms, neighbors’ property).